Here are three definitions to assist organizations and businesses and their KM teams as they travel on their KM journey:

Integrated Planning Strategy
This means that reliable and consistent methodologies should be used to create and support Web and Internet services. Businesses use Internet Web sites, Intranet Web sites, and other internal Web portals. These sites have provided timely and important communications to stakeholders and the customers.

Investment
Investments in technology should be treated as a portfolio, with information available on measurement, results, and return on investment. This approach will allow senior managers to access up-to-date information on program performance from a top-to-bottom view of business. Information technology portfolio management is implemented within the context of business unit information technology programs, which are strongly integrated with the corporate Enterprise Architecture program to ensure that information technology investments proposed for portfolio inclusion are effectively aligned in support of organizational strategic goals and objectives.

Governance
Business or organizational web sites exist to empower stakeholders, its business and service partners, and its employees by providing information, work processes, services, and opportunities in an effectively, efficiently, and timely manner. Therefore, they can improve their lives, solve their problems, and accomplish their objectives. To that end, successful businesses develop Web governance principles, strategies, and recommendations so that their Web presence will be more consistent and coherent across the entire organization. Web governance principles maximize the creative use of people,policy, and processes to manage short- and long-range goals, mitigate ambiguity, and resolve conflicting cross- organizational needs and priorities. They will provide a framework for establishing clear Web management responsibilities, identifying and allocating necessary resources, promoting organizational standards for best practices, and providing recognition and support for the organization’s Web community.

I invite you to explore further and increase your understanding of knowledge management strategies by watching my free video about knowledge management. To claim your Free Video, visit my website at http://www.kmstrategies.com.

Kevin Bushey is a Knowledge Management (KM) leader and trainer. He specializes in developing organization growth strategies that encompass Knowledge Management initiatives and technology enablers. His passion is to empower leaders and KM teams to meet their organization mission and goals through effective Knowledge Management solutions.

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