You have interviewed numerous applicants and have finally decided on your team. The next step is to provide them with your expectations. New associates are anxious to get started so it’s your responsibility to provide them with your clear expectations of them.

This is very important and should be done through documented training by you. If you delegate to someone else there will always be the possibility all of your expectations weren’t covered. It’s also a stronger message when you present it, no one can ever say I didn’t know. If your company has a brand recognized by the uniform then the simplest violation is a breakdown in discipline. When there is a breakdown in discipline this is an indicator that leadership isn’t doing their job.

Let’s use an example, your company requires everyone to be in green company shirts, khaki trousers, brown belts and shoes and a company provided name tag. You see an associate that isn’t wearing a name tag, you personally made this expectation known in training. The associate when you confront them can’t say I didn’t know. This is a small example but if not corrected don’t expect your other expectations to be met either.

It takes your entire management team to ensure your expectations are met everyday by everyone. If you come to work and see violations I suggest you have a discussion with your duty manager’s and ask them if they have any doubt’s concerning your expectations. Associates will do what they are taught if managers consistently follow up and enforce them.

Ron Kirby is a world traveled educational and motivational speaker that has over 37 years of Leadership experiences in Corporate America and the Marine Corps. His passion is speaking on Leadership concerning Business Growth, Personal Development, Innovation, and Educational Experiences. Sergeant Major Kirby served 32 years in the United States Marine Corps deploying to over 40 countries and having the privilege of providing Leadership training in a myriad of cultures. Ron takes great pride in the fact he has contributed to the Leadership and promotion success for countless individuals during both his military and corporate career. Invite Ron to make your next event a smashing success! Contact him by phone at (843) 304-6111 or by email at RBKSR51@HOTMAIL.COM. Read more about his background at http://www.egSebastian.com/RonK

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